Our Mission
At Team Be Our Guest, our mission is to design unforgettable vacations that are truly tailored to your family’s dreams. Whether that means magical days at Walt Disney World® or Disneyland®, sailing the seas on a family cruise, or exploring the thrills of Universal Orlando Resort™, we’re here to make it happen.
What makes us different is our team—a group of passionate travel agents who know these destinations inside and out. We don’t just book trips; we share insider tips, personalized recommendations, and support every step of the way. Together, we make sure your family’s vacation is not only seamless, but also filled with moments you’ll treasure forever.
Meet the Team
Dawn Martinez
Melissa Dethlefsen
Melissa Dethlefsen
I’m Dawn! I’m the leader of Team Be Our Guest and love helping families turn dream vacations into unforgettable memories. I specialize in guiding experience-first families—the ones who value time together above everything else—by creating trips that feel effortless, elevated, and completely tailored to their needs. Whether it’s a Disney a
I’m Dawn! I’m the leader of Team Be Our Guest and love helping families turn dream vacations into unforgettable memories. I specialize in guiding experience-first families—the ones who value time together above everything else—by creating trips that feel effortless, elevated, and completely tailored to their needs. Whether it’s a Disney adventure, magical cruise, or resort getaway, my goal is simple: take away the stress so you can focus on making memories with the people you love most.
Favorites: Magic Kingdom • Belle • Disney Cruises • Dreaming of Italy
Melissa Dethlefsen
Melissa Dethlefsen
Melissa Dethlefsen
Hi, I’m Melissa! I’m a wife, mom of three, certified travel agent, and lifelong Disney fan. By day I work in communications, and by heart I’m all about helping families create magical vacations. From Walt Disney World® to Disneyland®, Universal Orlando Resort™, and cruises, I love finding the perfect fit for each family’s adventure.
Favori
Hi, I’m Melissa! I’m a wife, mom of three, certified travel agent, and lifelong Disney fan. By day I work in communications, and by heart I’m all about helping families create magical vacations. From Walt Disney World® to Disneyland®, Universal Orlando Resort™, and cruises, I love finding the perfect fit for each family’s adventure.
Favorites: Magic Kingdom • Cinderella • Minions (My boys loved them when they were little) • Dreaming of an overwater bungalow in the Maldives
Cassie McInerney
Melissa Dethlefsen
Cassie McInerney
Hi, I’m Cassie! I’m a Michigan-based wife and mom of three busy kids who knows just how precious family time is. I love helping families make the most of every moment—whether that’s at Disney, Universal, or sailing away on a cruise. My specialty is finding the perfect balance between luxury and value, creating vacations that feel memorabl
Hi, I’m Cassie! I’m a Michigan-based wife and mom of three busy kids who knows just how precious family time is. I love helping families make the most of every moment—whether that’s at Disney, Universal, or sailing away on a cruise. My specialty is finding the perfect balance between luxury and value, creating vacations that feel memorable, a little bougie, and completely stress-free.
Favorites: Magic Kingdom • Cinderella • Hagrids Magical Creatures Motorbike Adventure • Dreaming of the Greek Isles
Erin Karwisch
Kathleen Moran
Erin Karwisch
We started Team Be Our Guest with a simple goal: to help people explore the world. Our team of experienced travel experts work tirelessly to craft unique and unforgettable experiences for our clients.
Meagan Weber
Kathleen Moran
Erin Karwisch
I’m Meagan! I’m a Disney- and cruise-obsessed wife and mom of two from Central Wisconsin. I know how busy life gets—and how overwhelming vacation planning can feel—which is why I love helping moms plan magical trips without the stress. From Walt Disney World® and Disneyland® to cruises and family getaways, I focus on the details that matt
I’m Meagan! I’m a Disney- and cruise-obsessed wife and mom of two from Central Wisconsin. I know how busy life gets—and how overwhelming vacation planning can feel—which is why I love helping moms plan magical trips without the stress. From Walt Disney World® and Disneyland® to cruises and family getaways, I focus on the details that matter most so your vacation feels seamless, special, and perfectly tailored to your family.
Favorites: Magic Kingdom • Tinkerbell• Velocicoaster • Dreaming of an Alaskan Cruise
Kathleen Moran
Kathleen Moran
Kathleen Moran
I’m Kathleen! I’m a Board-Certified Behavior Analyst, special education teacher, toddler mom, and police wife who turned my passion for family travel into a career. I specialize in Disney vacations, cruises, and family getaways, with a focus on helping busy parents travel stress-free. Thanks to my background in behavior analysis, I love f
I’m Kathleen! I’m a Board-Certified Behavior Analyst, special education teacher, toddler mom, and police wife who turned my passion for family travel into a career. I specialize in Disney vacations, cruises, and family getaways, with a focus on helping busy parents travel stress-free. Thanks to my background in behavior analysis, I love finding ways to minimize meltdowns and maximize magical moments so families can truly enjoy their time together.
Favorites: EPCOT • Belle & Pocahontas • Royal Caribbean Cruises • Dreaming of Beaches Turks & Caicos
Brittani Thomasson
Brittani Thomasson
Brittani Thomasson
Hi, I’m Brittani! My Disney journey started when I was just a year old on my very first trip to Walt Disney World®—and it’s been a lifelong tradition ever since. Now I get to share that same magic with my daughter, creating memories together from the time she was one. As a travel advisor, I specialize in Walt Disney World®, Disneyland®, a
Hi, I’m Brittani! My Disney journey started when I was just a year old on my very first trip to Walt Disney World®—and it’s been a lifelong tradition ever since. Now I get to share that same magic with my daughter, creating memories together from the time she was one. As a travel advisor, I specialize in Walt Disney World®, Disneyland®, and cruises, while also loving adventures to places like the Florida Keys, Washington, D.C., London, and San Diego. For me, travel is all about building memories and traditions that last forever.
Favorites: EPCOT & California Adventure • Belle • Disneyland • Dreaming of the Galápagos Islands
Alison Joniak
Brittani Thomasson
Brittani Thomasson
Hi, I’m Alison! I’m a Texas native now living in Chicago, where I stay busy with my husband, our two boys, and our two cats. By day, I’m a full-time athletic trainer—but I’m also a proud Disney adult and former D1 collegiate rower who brings that same dedication and passion into travel planning. I specialize in creating magical Disney vac
Hi, I’m Alison! I’m a Texas native now living in Chicago, where I stay busy with my husband, our two boys, and our two cats. By day, I’m a full-time athletic trainer—but I’m also a proud Disney adult and former D1 collegiate rower who brings that same dedication and passion into travel planning. I specialize in creating magical Disney vacations, cruises, all-inclusive getaways, and Universal adventures, helping families turn special moments into lifelong memories.
Favorites: Disneyland • Belle • Hogsmeade (butterbeer included!) • Dreaming of the Italian countryside
Lauren Keelan
Brittani Thomasson
Lauren Keelan
Hi, I’m Lauren! I’m a wife, mom of two (8 & 5), certified travel agent, and lifelong Disney lover. When I’m not working as a physical therapist assistant, you’ll find me running—usually training for a runDisney race (I’m tackling my first Dopey Challenge soon: 48.6 miles in four days!). I love helping families plan magical vacations, espe
Hi, I’m Lauren! I’m a wife, mom of two (8 & 5), certified travel agent, and lifelong Disney lover. When I’m not working as a physical therapist assistant, you’ll find me running—usually training for a runDisney race (I’m tackling my first Dopey Challenge soon: 48.6 miles in four days!). I love helping families plan magical vacations, especially to Walt Disney World® and on Disney Cruise Line® adventures.
Favorites: EPCOT • Belle • The Wizarding World of Harry Potter™ • Dreaming of Bora Bora